Northwood Asset Management Group has been serving the debt collection industry for the past nine years.
Even though that is a fresh start and there is much more for the company to learn, we are going to be discussing the past performance of the agency in the light of consumer feedback and reviews.
People generally are frustrated with debt collection companies. Yes, there are some exceptions, and companies that are part of such exceptions make sure that they treat their consumers right and perform better when it comes to the research.
However, based on the consumer reviews and online reputation of the company, we have no reason to eliminate the assumption that you may have been harassed by a debt collection company of such sort.
Hence, if the case has been so then there is no need for you to stay confused regarding what to do about the violation of your rights.
Just stay calm and read this post, or contact Haseeb Legal LLC today to sue your harassers.
About Northwood Asset Management Group
Northwood Asset Management Group is a debt collection company that is situated in New York.
It has been in the business for 9 years now, which is quite a young experience in comparison to some of the companies that we have covered in our posts.
But, we should always remember that we look at the experience and customer reviews, and other things as well to determine the quality of service. And that is what matters.
Now, when we looked at the Google reviews section and the customer reviews section on the Better Business Bureau’s website, we found an insufficient number of reviews, especially in comparison to 9 years of service.
But, no matter how few they are, they all add up to make 1-1.7 rating in total on both the BBB website and on the Google reviews section.
And as we continue to look at the profile of the agency, we find that the business is not BBB accredited either.
However, here’s something positive about the business: it was able to close 145 complaints in the last 3 years and 53 of them were closed this past year.
Northwood Asset Management Group’s Complains Table:
| Billing & Collections | 131 |
| Delivery Issues | 0 |
| Problem With a Product Or a Service | 14 |
| Advertising & Sales | 0 |
| Guarantee/Warranty | 0 |
| Total Complaints | 145 |
Forms Of Harassment
Northwood Asset Management Group has been reviewed several times for threatening consumers and calling their relatives for a debt that the consumer owed.
In one case, it even ended up calling a 75-year-old mother and telling her that her son has some money to his name and that he has to pay it back.
Debt collection companies have been harassing people like this and in many other forms as well such as calling people multiple times per week and subjecting consumers to robocalls.
Also, debt collection companies are reported to use obscene language during their contact with the consumer.
And if not all of that then these agencies choose to use legal threats. Now, if you are wondering what legal threats are, they are basically threats that mention the use of legal action.
The debt collection agency threatens a consumer to pay the debt or else they will take legal action against him or her such as wage garnishment.
Now, you don’t need to fall into this trap. Even if they have threatened you with legal action, it will still be considered harassment.
Your Rights Under Fair Debt Collection Practices Act
Now the question is what can you do if you are harassed by a debt collection company.
First of all, you can stop all the communications between you and the debt collection company. But, there are two ways to do this.
If you are harassed and you have decided to pursue the case and press your claims against the company, then you should consider hiring an attorney right away.
Fair Debt Collection Practices Act allows you to cease all communication between you and the debt collection agency at the moment you hire an attorney and inform the company that you are being represented and ascertain your attorney’s name and address.
The second way to cease all communications between you and the company is to simply ask them to add your name to the Do-Not-Contact list.
Plus, FDCPA gives you the right to stay contact-free at your workplace and all other places where you may reasonably find it inconvenient or impermissible to attend calls.
However, you will need to provide the debt collection agency with reasonable proof on the basis of which they can know that you should not be called when you are in such and such a place.
Can I Sue The Northwood Asset Management Group?
Whether it is Northwood Asset Management or any other debt collection company, if anyone has harassed you then there’s a need to take legal action.
If you have been verbally abused or threatened or have been subject to questionable tactics that are usually pursued by debt collection companies,
Then you have all the rights under the Fair Debt Collection Practices Act to press your claims against the company.
If you find yourself confused about anything in between, you can consider contacting Haseeb legal LLC today and we will be more than happy to help you out.
Summary
Northwood Asset Management has been in the collections business for 9 years. Now that is a quite fresh experience for the company in comparison to the ones that we have been covering in our recent post.
Even though there is still much more for the company to discover, we have discussed the agency’s performance based on the customer reviews and the data on the BBB website that is a reflection of its past performance.
So, in the end, we will like to refer back to the consumer’s perspective. If you as a consumer have been harassed or have been threatened or verbally abused by any debt collection company whatsoever, then you need to contact and hire an attorney.
Don’t take the violation of your rights lightly and don’t let anyone take it so.
